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JOBS AND INTERNSHIPS

Key Account Manager

We work smart and we work hard. We are DevriX.

Executive Assistant

About the Company

DevriX is a RevOps consulting agency, combining strategic advisory with data-driven execution and in-house delivery for mid-market leaders. We are also a WordPress design and development company, ranking as one of the top 20 WordPress agencies worldwide. From revenue strategy to running code, we transform how $30M-$500M companies capture, predict, and scale revenue.

DevriX is hiring a Key Account Manager to spearhead a portfolio of strategic accounts and work together with in-house delivery teams in our HQ based in Sofia, Bulgaria.

You will oversee contracts with accounts ranging from $10M growing brands to Fortune 500 companies, unpack business problems and propose data-driven, actionable initiatives, define priorities, get buy-in, and coordinate internal execution.

The position requires extreme ownership, balancing high-level strategy for recurring clients while keeping the pulse on existing and upcoming opportunities in the digital realm for B2B accounts – effective tools and systems in use for GTM motions, latest advancements in paid media, SEO, and AI augmentation, and ROI-driven initiatives delivering impactful results and growing client accounts in the process.

Key Goals

  • Serve as the primary point of contact for 8–12 key accounts, overseeing all client communication, relationship health, and strategic alignment.
  • Lead discovery sessions, roadmap planning, and strategic workshops for enterprise clients through a deeper understanding of economic forces and GTM motions, available market research tools, and our bespoke tooling developed internally.
  • Monitor account KPIs, project progress, and delivery hours consumed, providing transparent reporting to clients and internally.
  • Translate high-level client objectives into project scopes, SOP breakdowns, and structured deliverables for the project team.
  • Ensure contract renewals, hit account profitability targets, and support upsell/cross-sell opportunities within existing accounts.
  • Identify delivery risks, scope creep, or satisfaction gaps early and implement mitigation plans to maintain account health.
  • Build trusted advisor relationships with client executives (Directors, VPs, CMOs), facilitating strategic reviews and executive-level updates.
  • Work closely with internal teams (development, project management, operations) to ensure clarity, alignment, and stellar execution.
  • Package insights, findings, and client strategy into frameworks, dashboards, and narrative decks to drive clarity and action.
  • Contribute to building scalable account management processes, playbooks, and repeatable frameworks for martech project delivery;

Role Requirements

  • 5+ years in account or project management, consulting, enterprise client services in an agency, enterprise SaaS, or fast-paced product startup.
  • Proven experience managing successful international accounts, including strategic planning, delivery oversight, and commercial expansion.
  • Strong business acumen through practical know-how and former experience in delivery (marketing, product management, consulting), being able to translate business obstacles into delivery plans.
  • Fluent and captivating communication in both English & Bulgarian: hold the room in executive-level conversations, discovery calls, and cross-department discussions.
  • Experience guiding stakeholders through decision-making in ambiguous/evolving situations (recessions, layoffs, M&A processes).
  • ROI-driven mindset – strong focus on high-impact initiatives for retention and expansion, supporting both account goals and company-wide revenue objectives;

What’s In It For You:

Aside from the competitive remuneration and perks that the company offers, working with DevriX is an amazing opportunity because you will:

  • Spearhead delivery and roadmap development for a portfolio of enterprise and high-growth B2B clients (some with us for 8+ years).
  • Influence the future of martech solutions, internal products, and GTM initiatives at DevriX.
  • Operate in a fast-paced, autonomous environment closely tied to growing global SMEs and mid-market companies.
  • Collaborate with a high-performance team across engineering, delivery, and growth.
  • Access partnerships with Google, Amazon, HubSpot, and other ecosystem leaders.
  • Software and course subscriptions, business books, tools, and certifications as needed.
  • Get private health insurance.
  • Get 50% subsidized Multisport card.
  • Have access to internal knowledge base and community-building initiatives.
  • Be in a dog-friendly, hookah-friendly office with fresh fruit and snacks;

If you’re well-versed in managing multiple global accounts and supporting global GTM motions in a fast-paced digital transformation, we’re ready to talk.

All applications will be treated with strict confidentiality. Only short-listed candidates will be contacted.

Job/Internship Application

  • Are you interested in a job or internship?
  • What would you like to specialize in and learn while working with us?
  • How many hours a week would you like to commit to while working with us?
  • Our headquarters is in Sofia, Bulgaria and we have folks in different time zones and countries.
  • What's your motivation working with us - working with international clients, learning the ins and outs of the industry, practicing a flexible workflow while studying, or something else?
  • Do you have any practical experience working in that field? List your projects, previous employment positions or skills obtained as a freelancer or at school
  • What is your expectation when it comes to payment? Internships are also paid, but we offer part-time and full-time options, freelance opportunities or training plans for beginners. While we believe in fair compensation, we need to assess whether your skills would fit our pricing strategy and if we need to focus on education first.
  • What are you passionate about learning or practicing on a daily basis? Could be Multisite development, building designs for responsive websites, running the email marketing campaigns or something else.
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