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Account Executive

Team DevriX at WordCamp Sofia

About the Company

DevriX is hiring an Account Executive to strengthen execution capabilities with daily customer success and project alignment initiatives on-site from our office in Sofia, Bulgaria.

You will work closely with delivery teams, account managers, and the executive team as a link between customer and in-house departments for a dozen accounts ranging from $10M growing brands to Fortune 500 companies. The ideal candidate will simplify business problems and customer requirements and propose data-driven, actionable initiatives, define priorities, get buy-in, and coordinate internal execution.

The position requires extreme ownership, balancing effective execution of ongoing initiatives with long-term planning and digital growth,for initiatives across data projects, website builds, and marketing campaigns.

Key Goals

  • Support communication and delivery assignments/oversight of initiatives for 10–15 existing accounts, overseeing digital communication across channels and simplifying requirements from QBRs and ongoing meetings.
  • Monitor account KPIs, project progress, and delivery hours consumed, providing transparent reporting to clients and internally.
  • Translate high-level client objectives into project scopes, SOP breakdowns, and structured deliverables for the project team.
  • Work closely with internal teams (development, project management, operations) to ensure clarity, alignment, and stellar execution.
  • Ensure high NPS, reaching account profitability targets while supporting upsell/cross-sell opportunities within existing accounts.
  • Identify delivery risks, scope creep, or satisfaction gaps early and implement mitigation plans to maintain account health.
  • Build trusted advisor relationships with client executives (Directors, VPs, CMOs), facilitating strategic reviews and executive-level updates.
  • Package insights, findings, and client strategy into frameworks, dashboards, and narrative decks to drive clarity and action.
  • Contribute to building scalable account management processes, playbooks, and repeatable frameworks for martech project deliverys

Role Requirements:

  • 5+ years in account or project management, consulting, enterprise client services in an agency, enterprise SaaS, or fast-paced product startup.
  • Proven experience managing successful digital accounts across web delivery and engineering/marketing solutions.
  • Strong business acumen through practical know-how and former experience in delivery (marketing, product management, consulting), being able to translate business obstacles into delivery plans.
  • Fluent and captivating communication in both English & Bulgarian.
  • ROI-driven mindset – strong focus on high-impact initiatives for retention and expansion, supporting both account goals and company-wide revenue objectives.

What’s in it for you:

  • Oversee and own delivery and roadmap development for a portfolio of B2B clients internally (some with us for 8+ years).
  • Influence the future of martech solutions, internal products, and GTM initiatives at DevriX.
  • Operate in a fast-paced, autonomous environment closely tied to growing global SMEs and mid-market companies.
  • Collaborate with a high-performance team across engineering, delivery, and growth.
  • Access to partnerships with Google, Amazon, HubSpot, and other ecosystem leaders.
  • Software and course subscriptions, business books, tools, and certifications as needed.
  • Private health insurance.
  • 50% subsidized Multisport card.
  • Internal knowledge base and community-building initiatives.
  • Dog-friendly, hookah-friendly office with fresh fruit and snacks

If you’re well-versed in managing client relationships in a fast-paced digital environment, we’re ready to talk.

All applications will be treated with strict confidentiality. Only short-listed candidates will be contacted.

Job/Internship Application

  • Are you interested in a job or internship?
  • What would you like to specialize in and learn while working with us?
  • How many hours a week would you like to commit to while working with us?
  • Our headquarters is in Sofia, Bulgaria and we have folks in different time zones and countries.
  • What's your motivation working with us - working with international clients, learning the ins and outs of the industry, practicing a flexible workflow while studying, or something else?
  • Do you have any practical experience working in that field? List your projects, previous employment positions or skills obtained as a freelancer or at school
  • What is your expectation when it comes to payment? Internships are also paid, but we offer part-time and full-time options, freelance opportunities or training plans for beginners. While we believe in fair compensation, we need to assess whether your skills would fit our pricing strategy and if we need to focus on education first.
  • What are you passionate about learning or practicing on a daily basis? Could be Multisite development, building designs for responsive websites, running the email marketing campaigns or something else.
  • Drop files here or
    Accepted file types: pdf, doc, docx, Max. file size: 8 MB, Max. files: 5.
    • Is there anything else that you'd like to share with us? Feel free to add a list with your portfolio items, LinkedIn, other relevant entries supporting your application.