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Tutorial Category: Marketing

8 Ways to Use Customer Service Insights in Marketing

8 Ways to Use Customer Service Insights in Marketing

When it comes to your existing clients, customer service insights are one of the most reliable marketing data sources. That’s because, nowadays, businesses interact with customers across multiple channels, including, but not limited to social media platforms, direct messages, emails, calls, events, reviews and feedback, NPS scores, chatbots, customer support, website communication forms, and whatnot. Read More

How to Use AB Testing to Improve Emails

How to Use A/B Testing to Improve Emails

When businesses create email campaigns, they do their best to attract the customer’s attention and encourage engagement and conversions. However, while the big picture and overall marketing message is what matters to us as marketers, more often than not, it’s the details that affect whether or not users open emails, click on CTAs, and convert. Read More

How to Write a Whitepaper for Your Business

How to Write a Whitepaper for Your Business

When building a content strategy, you should consider creating different types of content that correspond to each stage of the funnel. More often than not, businesses seem to easily become adept at the more common formats such as blog posts, eBooks, videos, case studies, and podcasts. However, there’s a general misconception about the nature and Read More

Blogging for Business_ A 2022 Guide

Blogging for Business: A 2022 Guide

It’s 2022 – blogging for a business is a must. Why? It’s the most efficient way to attract traffic to your website, build your online reputation as a trusted expert, and consolidate your digital presence. And that’s not nearly all. Blogging allows you to attract new leads the inbound way – instead of you chasing Read More